Personal Computer Help Desk Support (ITSC 2339)

Term: 2016-2017 Spring

Faculty

Kenneth W SmithShow MyInfo popup for Kenneth W Smith

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Schedule

Sun, 12:00 AM - 12:50 AM (1/17/2017 - 5/11/2017) Location: *

Description

A study of fundamental customer support concepts of microcomputer operating systems. Topics include support of end users who run Microsoft Windows XP in a business environment or home users running Windows XP Home by resolving operating systems issues by telephone, connecting remotely to an end users computer or by visiting the user?s desktop.