Personal Computer Help Desk Support (ITSC 2339)

Term: 2014-2015 Spring

Faculty

Kenneth W SmithShow MyInfo popup for Kenneth W Smith

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Schedule

Sat, 12:00 AM - 12:01 AM (1/20/2015 - 5/14/2015) Location: *

Description

A study of fundamental customer support concepts of microcomputer operating systems. Topics include support of end users who run Microsoft Windows XP in a business environment or home users running Windows XP Home by resolving operating systems issues by telephone, connecting remotely to an end users computer or by visiting the user?s desktop.