Automotive Management (AUMT 2301)

Term: 2016-2017 Fall

Faculty

Mark Richard JonesShow MyInfo popup for Mark Richard Jones

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Schedule

Mon-Tue-Wed-Thu-Fri, 9:30 AM - 10:50 AM (8/22/2016 - 12/15/2016) Location: MAIN CEC 108

Description

Study of human and customer relations, and of customer satisfaction in the automotive service industry. Emphasis on management and building relationships between the service department and the customer.